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Hiring a Moving Company: What to Ask Before You Move (2026 Guide)

Hiring a Moving Company? What Every Homeowner Must Ask Before Moving (2026 Expert Guide)

An Encino real estate expert reveals how to avoid moving disasters, hidden fees, and costly mistakes during your home transition

If you’ve just bought or sold a home in Encino, congratulations—you're almost at the finish line.

But there’s one step that can make or break the entire experience:

👉 The move itself.

After more than 23 years in real estate and over 450 closed transactions, I can tell you this:

A bad moving company can turn a successful transaction into a stressful disaster.

I’m Mario Acosta, Berkshire Hathaway Chairman’s Circle agent (Top 1%-2% globally), and one of the biggest value-adds I provide my clients—beyond negotiating deals—is helping them avoid costly mistakes during the moving process.

Because the truth is:

👉 Not all movers are created equal.


Quick Answer: How Do You Choose the Right Moving Company?

You should always verify:

  • Licensing and legitimacy
  • Insurance and liability coverage
  • Written estimates
  • Services included
  • Hidden fees

💡 Expert Insight:
The cheapest mover is rarely the best choice. The right mover protects your time, your money, and your belongings.

 

 

Blue circle with a yellow angular geometric symbol.
 

Ask This First: Are You Properly Licensed?

This is non-negotiable.

What to verify:

  • Interstate movers should have a USDOT number
  • State-level licensing for local moves

A licensed mover is more likely to follow regulations and protect your belongings.

 

2
 

Check Reviews, Referrals, and Track Record

Reputation matters.

What I advise my clients:

  • Ask for references
  • Read online reviews
  • Get referrals from trusted sources

💡 Word-of-mouth is still one of the most reliable ways to find a trustworthy mover.

 

Step 3
 

Understand Liability and Insurance Coverage

This is where many homeowners get caught off guard.

Two main options:

  • Full Value Protection (covers replacement or repair)
  • Released Value Protection (minimal coverage)

 

💡 Expert Insight:
If you’re moving valuable furniture or personal items, always consider full-value protection or additional insurance.

 

4
 

Always Get an In-Home or Virtual Estimate

Phone quotes are not enough.

Why this matters:

  • Movers need to see your items
  • Identify access issues (stairs, parking, etc.)
  • Provide accurate pricing

A proper estimate should always be:

  • In writing
  • Signed
  • Detailed
 

 

5
 

Confirm Exactly What Services Are Included

Not all movers offer the same services.

Common services:

  • Packing and unpacking
  • Furniture assembly
  • Storage options
  • Specialty item handling

Never assume—always confirm.

 

 

6
 

Ask About Hidden Fees (This Is Critical)

This is where budgets get blown.

Ask specifically about:

  • Stair fees
  • Long carry fees
  • Heavy item charges
  • Elevator issues
  • Travel time
  • Fuel charges

Every company evaluates fees differently—clarify everything upfront.

 

7

Do They Have the Right Equipment?

A professional move requires proper tools.

Must-have equipment:

  • Moving blankets
  • Dollies
  • Sliders
  • Proper truck size

For specialty items:

  • Hoisting equipment
  • Heavy-duty gear

This ensures your move is safe and efficient.

 
 

 

8
 

What Won’t They Move?

This is often overlooked.

Common exclusions:

  • Hazardous materials
  • Plants
  • Valuable or fragile items
  • Certain electronics

Plan ahead so you can transport these items yourself.


How I Help My Clients Avoid Moving Mistakes

Most agents stop at closing.

I guide clients through the entire transition.

My approach:

  • Recommend vetted, trusted movers
  • Help plan move timelines around escrow
  • Identify risks before they become problems
  • Ensure a smooth transition from sale to move-in

Because:

👉 A great real estate experience doesn’t end at closing—it ends when you’re successfully moved in.


Frequently Asked Questions 

How do I know if a moving company is legitimate?

Check licensing, USDOT number, and customer reviews.

Should I get moving insurance?

Yes, especially for valuable items.

Are moving estimates accurate?

Only if done in person or virtually—not over the phone.

What are the most common hidden moving fees?

Stairs, long carry, heavy items, and travel time.


Final Takeaway

Hiring the right moving company is just as important as buying or selling the home itself.

After 23+ years in Encino, I can confidently say:

The smoothest moves aren’t luck—they’re planned.


Work With a Local Real Estate Expert

If you’re buying or selling, I’ll help you:

  • Navigate the entire process—from offer to move-in
  • Avoid costly mistakes
  • Work with trusted vendors
  • Make your transition seamless

Mario Acosta
Top Realtor | 23+ Years Experience
450+ Homes Sold | San Fernando Valley Specialist

Work With Mario

Get assistance in determining current property value, crafting a competitive offer, writing and negotiating a contract, and much more. Contact Mario Today.

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